Privacy Policy

BlueOshan AI Labs, a division of BlueOshan Digital Private Limited, is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our website (bolabs.ai) and services.

What We Collect

We may collect the following information:

• Name and job title
• Contact information including email address, phone number, and physical address
• Company name and industry
• Demographic information such as preferences and interests
• Information submitted through our contact forms and newsletter subscriptions
• Other information relevant to customer surveys, enquiries, or service requests

What We Do With Your Information

We use the information we collect for the following purposes:

• Internal record keeping and service delivery
• Improving our products, services, and AI agent solutions
• Responding to your enquiries and service requests
• Sending periodic communications about our services, products (OptiMail, OptiHub), and updates that we think you may find relevant
• Understanding your business requirements to provide better solutions

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard and protect the information we collect. Our systems are monitored to prevent unauthorised access, disclosure, or destruction of your data.

How We Use Cookies

Our website may place cookies on your browser to capture your preferences and browsing interests. This data helps us improve our website experience and understand how visitors interact with our content. The information obtained is used only for research and analytical purposes.

You can choose to accept or decline cookies through your browser settings. Declining cookies may limit certain functionality on our website.

Links to Other Websites

Our website may contain links to other websites of interest, including our products OptiMail (optimail.ai) and OptiHub (optihub.in). Once you leave our website, we do not have control over external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any website you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

• Not filling in forms on our website when you do not wish to share information
• Opting out of marketing communications at any time
• Contacting us at sales@bolabs.ai to request access to, correction of, or deletion of your personal data

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

BlueOshan Digital Private Limited
No.3, South Street,
Sriram Nagar, Alwarpet,
Chennai, Tamilnadu - 600018

Email: sales@bolabs.ai